ASSET MANAGEMENT

Soffront Asset Management and IT Asset Tracking helps manage your portfolio of assets - whether they are IT or fixed assets like tables/chairs. In conjunction with Soffront Help Desk, Soffront Knowledge Management (for employee self-service) and Soffront Contact Center applications, this offers a complete solution for your employee support needs. Tag your asset, know where it is located and who is using it. Keep track of key information like life expectancy, current value, maintenance dates and warranty/contracts. 

KEY FEATURES Automatic discovery of IT assets. Capture lease, supplier and purchase order information Cost tracking with support for cost centers, locations and depreciation. Capture Warranty/Contract information. Automatic notifications for contract renewal and maintenance schedules. Reports for asset planning and forecasting. Roster of all assets with tag numbers Cost tracking with support forcost centers, location and depreciation Reports for assets planning and forecasting Comprehensive reporting and querying (no need for any IT help) Built to adapt - configure and customize to match the way you work Enforce business process rules

BENEFITS Understand your IT infrastructure in real-time. Understand network problems and the devices responsible. Leverage the full lifecycle of IT assets. Increase automation. Better manage procurement. Enhance employee/asset productivity. Mitigate the effects of software license compliance audits.

ADD ONS Create, configure and manage user groups and users. Calendar and Task Management Configurable Dashboards. Full Email functionality including reusable email templates. Standard report writer, with Drill down Graphical and Matrix reports. Integrated with MS Word to create, edit, link documents from templates. Data management tools easily copy,batch update/delete and merge records. Ad-hoc and complex querying capabilities including direct SQL queries. Data import and export capabilities. Integration with Active Directory and LDAP. Business Rules & Notifications. Escalation Rules for all Modules. Sales Rep and Helpdesk Agent Assignment Rules. Customize tables, fields, views and pick-lists. Define relationships between all tables. Create and customize workflows through system.